ProofLinX Privacy Policy

Effective Date: February 5, 2026

ProofLinX respects your privacy and is committed to protecting information collected through the ProofLinX platform, website, applications, and related services (collectively, the “Platform”).

This Privacy Policy explains what information we collect, how we use it, and how information may be stored or shared.

By using ProofLinX, you agree to the practices described in this Privacy Policy.

1. Information We Collect

ProofLinX may collect information including:

Account Information

• name

• business name

• email address

• phone number

• billing-related information

• login credentials

Service Documentation Data

• uploaded photos and media

• timestamps

• GPS/location data

• weather-related data

• service notes

• downloadable reports

• customer confirmations

Communication Information

• email delivery records

• SMS delivery records

• communication activity logs

• customer interaction records

Device & Usage Information

• browser type

• operating system

• device type

• IP address

• session activity

• platform usage behavior

2. How We Use Information

ProofLinX may use collected information to:

• operate and maintain the Platform

• generate proof-of-service reports

• provide customer communication features

• improve platform performance and reliability

• process subscriptions and billing

• monitor usage and prevent abuse

• provide technical support

• improve user experience and platform functionality

3. Customer Responsibility

Users of ProofLinX are responsible for obtaining any required permissions, disclosures, or consent from their own customers regarding:

• photography

• property documentation

• GPS/location tracking

• SMS communications

• email communications

• proof-of-service reporting

ProofLinX does not independently verify user compliance with local laws, regulations, or consent requirements.

4. Sharing of Information

ProofLinX does not sell personal information.

Information may be shared:

• with third-party providers that support platform operations

• with payment processors

• with email or SMS delivery providers

• when legally required

• to protect platform security, rights, or operations

Users may intentionally share reports or proof links with customers or third parties through the Platform.

5. Data Storage & Retention

ProofLinX may store uploaded content, reports, communication records, and operational data for varying periods depending on:

• subscription plan

• account status

• storage limitations

• operational policies

ProofLinX does not guarantee permanent storage of uploaded content or reports.

Users are responsible for downloading and retaining records they wish to permanently preserve.

6. Security

ProofLinX uses reasonable administrative and technical measures intended to help protect stored information.

However, no method of internet transmission or electronic storage is completely secure.

Users acknowledge that they use the Platform at their own risk.

7. Third-Party Services

ProofLinX may use third-party providers for:

• hosting

• cloud storage

• analytics

• payment processing

• communications delivery

• infrastructure support

These providers may process information as necessary to support Platform operations.

8. Cookies & Analytics

ProofLinX may use cookies, analytics tools, and similar technologies to:

• maintain login sessions

• improve user experience

• analyze platform performance

• understand usage behavior

Users may adjust browser settings to manage cookie behavior.

9. Children’s Privacy

ProofLinX is not intended for individuals under 18 years of age.

We do not knowingly collect information from children.

10. Changes to This Privacy Policy

ProofLinX may update this Privacy Policy at any time.

Continued use of the Platform after updates become effective constitutes acceptance of the revised Privacy Policy.

11. Contact Information

For questions regarding this Privacy Policy, contact:

ProofLinX
support@prooflinx.com