ProofLinX Privacy Policy

Effective Date: February 5 , 2026

ProofLinX respects your privacy and is committed to protecting the information you share while using the ProofLinX platform, website, applications, and related services (collectively, the “Platform”).

This Privacy Policy explains what information we collect, how we use it, and the choices available to users of ProofLinX.

By using ProofLinX, you agree to the practices described in this Privacy Policy.

1. Information We Collect

ProofLinX may collect information including:

Account Information

• name

• business name

• email address

• phone number

• billing information

• login credentials

Service Documentation

• uploaded photos and media

• timestamps

• GPS/location data

• weather-related data

• service notes

• downloadable reports

• customer confirmations

Communication Data

• email delivery records

• SMS delivery records

• communication logs

• customer response activity

Device & Usage Information

• browser type

• device type

• IP address

• operating system

• page activity

• platform usage behavior

2. How We Use Information

ProofLinX may use collected information to:

• operate and improve the Platform

• generate service reports

• provide proof-of-service documentation

• support customer communications

• process subscriptions and billing

• improve platform performance and reliability

• detect abuse, fraud, or security issues

• provide customer support

3. Customer Responsibility

Users of ProofLinX are responsible for obtaining any required permissions, disclosures, or consent from their customers related to:

• photography

• property documentation

• GPS/location tracking

• SMS messaging

• email communications

• proof-of-service reporting

ProofLinX does not independently verify user compliance with local laws or customer consent requirements.

4. Sharing of Information

ProofLinX does not sell personal information.

Information may be shared:

• with service providers necessary to operate the Platform

• with payment processors

• with email or SMS delivery providers

• when required by law

• to protect platform security or legal rights

Certain reports or proof links may be intentionally shared by users with customers or third parties.

5. Data Storage & Retention

ProofLinX may store uploaded media, reports, and operational records for varying periods depending on:

• subscription plan

• account status

• storage limitations

• operational policies

Users are responsible for downloading and retaining records they wish to permanently preserve.

ProofLinX does not guarantee permanent storage of uploaded content.

6. Security

ProofLinX uses reasonable administrative and technical measures intended to help protect information stored on the Platform.

However, no internet-based service can guarantee absolute security.

Users acknowledge that they use the Platform at their own risk.

7. Third-Party Services

ProofLinX may rely on third-party providers for:

• payment processing

• hosting

• analytics

• communications

• cloud storage

• platform infrastructure

These providers may process information as necessary to support Platform operations.

8. Cookies & Analytics

ProofLinX may use cookies, analytics tools, and similar technologies to:

• improve user experience

• analyze platform performance

• understand usage behavior

• maintain login sessions

Users may adjust browser settings to limit certain cookie behavior.

9. Children’s Privacy

ProofLinX is not intended for individuals under 18 years of age.

We do not knowingly collect personal information from children.

10. Changes to This Policy

ProofLinX may update this Privacy Policy at any time.

Continued use of the Platform after updates become effective constitutes acceptance of the revised policy.

11. Contact Information

For questions regarding this Privacy Policy, contact:

ProofLinX
support@prooflinx.com